- Приоритет - высокий
- Затрагивает другое - Whole Network
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[15th March 2014] Currently we are investigating the packet losses from USA and some european countries. We target to have a solution plan within 2 weeks time.
[16th March 2014] Datacenter network engineer is investigating the issue, we are working on a backup plan to solve the problem.
[18th March 2014] Problems have been fixed. There has been a attack from inside out within the network at the datacenter.
- Дата - 11/03/2014 15:35 - 19/03/2014 16:34
- Обновлено - 19/03/2014 16:34
- Приоритет - критический
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Dear Customer
At 22/11/2010 16:00, we have received notification from datacenter that it is being attacked by a group. Apparently the engineer is working on the problem and target to resume as soon as possible. Geeks ticket system will remain online as it is located outside of Hong Kong to prevent similar problems
We will update once there is any news regarding to this issue
Best Regards
Geeks Concepts
- Дата - 22/11/2010 16:14 - 28/08/2011 12:39
- Обновлено - 22/11/2010 16:14
- Приоритет - низкий
- Затрагивает другое - Network 202.123.79.X
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We are reported that there has been a unstable connectivity during 6PM - 8PM each day from Hutchison. As it happens during that time, we will have our team monitoring at 5PM - 8PM on the 17th and 18th to trace the problems. Estimating will fix by 19th Nov 2009.
- Дата - 17/11/2009 01:21 - 18/11/2009 22:04
- Обновлено - 17/11/2009 01:21
